Return Policy

Returns & Refunds Policy

Effective Date: August 1, 2026

At Next Level Calendars, we want you to be confident in your purchase. Please review the policy below before placing your order.

Returns

We accept returns requested within 14 days of delivery.

To qualify for a return, the calendar must be:

* Unused and unmarked
* Not hung, mounted, punctured, torn, bent, or creased
* Returned with the included dry-erase marker and magnetic marker keeper
* Returned in its original corrugated packaging
* In a condition that allows it to be resold

To request a return, email info@nextlevelcalendars.com with your order number and reason for the return. Please do not send a return without contacting us first.

Return Shipping

Customers are responsible for return shipping costs unless the calendar arrived damaged, defective, or incorrect.

Because our 4' × 3' calendars require oversized protective packaging, original shipping charges are non-refundable. We recommend using a trackable shipping service and keeping your return tracking number until the return has been completed.

Next Level Calendars is not responsible for return packages that are lost or damaged while being shipped back to us.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives.

If your calendar arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery at info@nextlevelcalendars.com

Please include:

* Your order number
* A photo of the calendar
* Photos of the outside and inside packaging
* A photo of the shipping label
* A brief description of the problem

Once reviewed, we may provide a replacement, refund, or another appropriate solution. Do not discard the calendar or packaging until we have completed our review.

Items That Cannot Be Returned

We cannot accept returns for:

* Calendars that have been written on or erased
* Calendars that have been hung, mounted, or punctured
* Calendars with tears, creases, stains, scratches, or other signs of use
* Returns requested more than 14 days after delivery
* Orders missing the included marker
* Gift cards
* Customized or personalized products, if offered in the future
* Products clearly marked as final sale

Refunds

Once we receive and inspect your eligible return, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method for the eligible merchandise amount. Original shipping charges and return shipping costs are not refundable.

After a refund is processed through Shopify Payments, your bank or card issuer may take up to 10 business days to post the funds to your account. 

Exchanges

We do not currently offer direct exchanges.

For an eligible change-of-mind return, please return the original calendar according to this policy and place a new order for the product you prefer.

If your calendar arrived damaged, defective, or incorrect, contact us before placing another order so we can arrange the appropriate solution.

Order Cancellations

Contact us as soon as possible if you need to cancel or change an order.

We will do our best to help if the order has not entered the packing or shipping process. Once an order has been packed, assigned a shipping label, or transferred to the carrier, it may no longer be canceled.

Annual Calendar Editions

Each Next Level Calendar is produced for a specific year or hunting season. Dates and days of the week are preprinted and cannot be changed.

The dry-erase surface can be updated throughout the applicable year, but a new calendar will be needed for the following year. Purchasing the wrong edition is considered a change-of-mind return and must meet the eligibility requirements listed above.

Contact Us

Questions about a return, refund, or damaged order can be sent to:

Next Level Calendars
205 Kelly Avenue, Suite A
Fort Walton Beach, Florida 32548

Email: info@nextlevelcalendars.com
Phone: (850) 699-1988